Privacy Policy

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Anglia Stairlifts Midlands

Effective Date: 01-01-2025

At Anglia Stairlifts Midlands, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, or contact us directly.

We may collect the following types of personal information:

• Name
   
• Address
   
• Email address
   
• Phone number
   
• Any other information you provide voluntarily via contact forms or service enquiries
   

We may also collect technical data such as IP addresses, browser type, and website usage statistics via cookies (see section 6 below).

Your information may be used to:

• Respond to your enquiries and provide services
   
• Process orders, installations, or service requests
   
• Send appointment reminders or service updates
   
• Improve our website and services
   
• Meet legal or regulatory requirements
   

We do not sell or rent your personal data to third parties.

We may share your information with:

• Trusted service partners who assist in delivering our services (e.g. installation engineers or maintenance contractors)
   
• Regulatory bodies if required by law
   

All third parties are required to respect the confidentiality and security of your data.

We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting obligations.

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you
   
• Request correction of any inaccurate data
   
• Request deletion of your data (where applicable)
   
• Object to or restrict certain types of processing
   

To exercise any of these rights, please contact us at:

📧 Email: office@angliastairliftsmidlands.co.uk
📞 Phone: 0333-335-5458

Our website may use cookies to improve your experience. You can control cookie settings through your browser preferences.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

If you have any questions or concerns about this policy or how we handle your data, please contact us at:

Anglia Stairlifts Midlands
📧 office@angliastairliftsmidlands.co.uk
📞 0333-335-5458